QUANTITY DISCOUNTS AND FREE SHIPPING AVAILABLE - EMAIL FOR DETAILS firstname.lastname@example.org
WHERE SAFETY MEETS STYLE
By standard mail:
25139 Buttermilk Ln
San Antonio, TX 78255
210-825-4565(between 9a.m. and 4p.m. Central)email@example.com
- 6 month warranty–
for Cofra safety shoes only.
If there’s a defect, Firestorm will replace it.
Cofra footwear is guaranteed one year from date of purchase against manufacturer’s defects, as long as the damage is not caused by excessive wear/abuse.
Defects covered under warranty are:
• Leaking waterproof boots not caused by cut or abrasion
• Leather and fabric defects including inside lining
• Outsole separation not caused by heat
• Hardware, eyelet and zipper defects
• Toe cap defects not caused by impact or excessive bending
We will not consider any claim when a boot is damaged, washed, altered or abused in any way.
The customer must acquire a return authorization, or the defective footwear will not be replaced.
Please contact our Customer Service by e-mail firstname.lastname@example.org to receive your return authorization.
Don’t forget to supply us with your order number, quantity you are returning and the reason for each item.
You don’t have to return the product to Cofra: pack the returned boots in the original packaging, with proof of purchase, and then ship them to Firestorm.
You’ll receive the replacement as soon as Firestorm inspects the shoes and determines they qualify for replacement.
Firestorm makes every effort to process your return in a short amount of time.
Thanks for supporting Firestorm.
Refund, Returns and Cancellation Policies:
If the size or styling is not to your liking, we will accept returns for exchange or credit within 30days, may be subject to $35 restocking fee. The boots must be in New & Unused condition and shipped back prepaid in original package via UPS or other trackable means. Please contact us to recieve a return authorization number prior to shipping.
All other items maybe returned for exhange or credit within 30days and are subject to $25 restocking fee.